The release of Laboperator v5.11.2 unfortunately include a bug which leads to decreased processing rate of data collection from connector boxes. We've since identified and fix the issue with the release of Laboperator v5.11.3-hotfix. Customer with local installation running on v5.11.2 are highly encourage to upgrade their installation.
The issue resulted in random gaps in data collection affecting some devices, with a maximum span starting from Wed, 11 Sep 18:30 pm - Thu 12 Sep 12:30 pm CEST.
We understand that our customers rely on us to provide reliable services. We deeply apologize for the issue.